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Policy

Terms of Use

Effective

These terms cover your use of blufflinememphisheatpumps.com, operated by Bluffline Memphis Heat Pumps. By using the site, you agree to them. With questions, email office@blufflinememphisheatpumps.com.

What the information is for

The guides explain how heat pumps work and what installing and replacing them involves in houses and small buildings around Memphis, in Tennessee, Mississippi and Arkansas. They are general information, not an assessment of a particular property. Codes, permit rules, utility rates and rebate programs change, so check current requirements with your local building office, your power company or TVA EnergyRight before relying on them.

Price ranges and tools

The typical ranges on this site, the cost estimator and the assessment are planning tools. They are not quotes or offers. The price for a house comes in a written estimate after the site visit.

The work itself

Bluffline arranges and manages the work; it is performed by independent licensed and insured contractors. The terms of any job are the ones in its written estimate or contract, not these site terms.

Rebates

Rebate amounts, eligibility and rules are set by the programs that pay them, such as TVA EnergyRight or a power company's own program, and can change or end without notice. An estimate shows a rebate only where eligibility has been confirmed for the address and equipment.

Sending a request

Sending a form or calling does not create a contract. Please send accurate details, and only for a property you own, manage or are buying. Automated or abusive submissions are blocked.

Safety

Nothing on this site asks you to open, touch or test electrical, gas or refrigerant equipment. If equipment smells of burning, trips its breaker repeatedly or leaks water near wiring, switch it off at the disconnect or breaker and call for service. If you smell gas, leave the house and call your gas company or 911 from outside. If you see smoke or flame, leave the house and call 911.

Content

The text and images on this site belong to Bluffline Memphis Heat Pumps. You are welcome to share links to any page. Please do not republish the content without permission.

Links to other sites

The site links to public bodies and utilities such as local building departments, MLGW, TVA EnergyRight, ENERGY STAR and the U.S. Census Bureau. Those sites are run by their own owners, under their own terms.

No guarantee about the site

The site is kept as accurate and available as practical, but it is provided as general information without any guarantee that it is complete, current or free of errors.

Changes to these terms

When these terms change, the effective date at the top changes with them.