About Bluffline

A winter bill run up by strip heat, an AC that quit beside a good gas furnace, an upstairs that never dries out? At Bluffline Memphis Heat Pumps we install and replace ducted heat pumps across Memphis and the Mid-South. Here is what we take on, how a job runs and how to reach us.

What do we work on?

Ducted air-source heat pumps: replacements, conversions from electric strip heat or a gas furnace, dual fuel systems on a furnace you keep, air handlers, the duct work a new system needs, and small commercial buildings.

• Heat pump replacement
• Electric furnace to heat pump
• Gas furnace to heat pump
• Dual fuel heat pumps
• Air handlers
• Duct work
• Variable speed heat pumps
• Commercial heat pumps

How do we decide what a house needs?

We start from what heats the house now, because that sets the job. On the first visit we look at the equipment, measure the house for a load calculation, take a static pressure reading on the ducts, and check the panel and the spot outside. Where two options make sense, such as dual fuel and all-electric, both go on one written estimate.

The standards we work to

• A load calculation for every house. Sized room by room for Shelby County’s 95-degree summer and 20-degree winter design conditions, not copied from the old nameplate.
• A matched outdoor unit and indoor half. Listed together as a rated pair, so the SEER2 and HSPF2 on the estimate are the ones you get.
• A static pressure reading on the ducts. Taken before we quote, with any duct work shown as its own line and measured again afterward.
• Brazing under nitrogen, a pressure test and a deep vacuum. Every line set is pressure-tested and pulled below 500 microns before refrigerant goes in.
• A mechanical permit and inspection. Pulled from the office your town uses, whether that is the joint Memphis and Shelby County office, your city, or DeSoto or Crittenden County.
• Start-up readings in writing. Charge, airflow, static pressure, defrost, backup heat and the thermostat settings, left with you.

How do we price a job?

Every house gets its own written estimate after the visit. The price follows the size the house needs, the efficiency tier, the line set, any duct or electrical work and access to the equipment. Our typical ranges are on the cost page, and the estimate shows the TVA rebate tier where your power company is part of TVA's program. The terms set out how the work is arranged.

Where do we work?

Memphis and the towns around it in Tennessee, Mississippi and Arkansas. The service areas page covers each town's permit office, utilities and housing.

How do you reach us?

Call (901) 657-2200 during business hours (Mon-Fri 8am-6pm, Sat-Sun 9am-2pm), or send the form at the bottom of this page. Tell us what heats and cools the house now and what isn't working.